Alana and Rick, thanks very much for selling our property for us, it was a long and drawn out process as you know but finally came together nicely. We would very happily recommend you to any one we know that may want to sell or buy property in your area.
Ray and Clara Willock WA
Happily recommend HFN
Since we started consulting on this development in the beginning of this year you have provided exemplary service and timely responses when asking for your advice on certain matters. I felt we had a good working relationship and I recommended First National to the Executive team based mostly on the great working relationship you and I had formed plus your expert knowledge in managing properties in Hedland. You were the first experience I had with First National and based on your professional conduct I would recommend your firm without any hesitation.
Testimonial provided to Business Development Manager, Amy Doran.
CFO - YMCA of Perth Inc
I have been in the Pilbara Investment Market for nearly two years, having purchased from Hedland First National. My dealings with Hedland First National have been nothing more than exceptional.
From two visits I have established great rapport with Rick Hockey from Sales and Amy Doran from Property Management.
I have found both to be very professional anf very attentive and helpful as to my needs. In particular, Amy Doran who now manages two of my properties.
Amy's professionalism, manner and attention to detail clearly stood out from my first visit to the office. I am very happy knowing that my properties are being very well managed and maintained by Amy and Property Management Team.
I absolutely recommend Hedland First National, particularly Rick and Amy to other prospective buyers.
Michelle Beaton Vic
10 February 2014
In 2009 I came to Port Hedland to open a new branch office for my business. I met Serge at HFN were I found a great source of relevant financial data on the local market and the "who was where" - adding weight to the decision to focus our investment efforts.
After receiving our first proposals, HFN's advice was central to the success of our companies initial, and significant subsequent commercial and residential investments.
It was refreshing to receive the critical ‘after sale’ service so necessary in what was then a remote, unknown market. HFN have since managed all of our 7 properties .
HFN continue to provide a very friendly, effective and professional service that often exceeds our expectations.
HFN is a brand we trust, because of the integrity of people like Serge and Morag who provide accurate, ethical information on local Pilbara property markets, ensuring valuation and long term performance, and advice that continues to be critical to our financial success.
I have no doubt that the HFN team are the best partner to have moving forward
Paul Roberts WA
Refreshing & reliable service
10 February 2014
Just wanted to mention the exceptional service and support I continue to receive from Rick and his team... They are a pleasure to deal with: wonderful attitude, unsurpassed experience and knowledge. With Rick at the helm, we know our property investments are in good hands. Highly recommend!
Having recently sold our home with Real Estate Agent Russell Pyke, we can't recommend him highly enough.
Russell's attention to detail, professionalism and knowledge of the industry ensured us a quick, hassle free sale. Russell assisted us every step of the way and achieved a result that exceeded our expectations.
Brett & Faye Harris QLD
Just wanted to say thanks for all your help managing our properties over the years, I hear that they needed two staff to take on your properties as your portfolio was so large, that’s a sign of how good a worker you must be for hfn!!!
Amy, thank you for your awesome work looking after our places up there, in all our years of property investment up north, we have never had someone stick with our properties as long as you (not because of us but inevitably people move on) and we were very pleased with your service over that time.
Wish you all the best in the future.
Andrea & Blair Smith
I own three rental properties in South Hedland, all of which are managed by Amy Doran from Hedland First National.
I am absolutely delighted with how they look after my properties and how they always ensure I receive the optimum rental income.
As a landlord I have complete confidence that my investments are being extremely well looked after.
Hedland First National do all the work!
I have no hesitation in recommending Hedland First National to manage you property, you won't be disappointed!
Tania Coppola WA
Hedland First National has been managing my property since 2004. During that time there have been changes to the ownership of the company and changes in personnel. However, there has been a consistant standard that I have expected from Hedland First National and this has been delivered.
It has been comforting and rewarding to have developed a personal relationship with the Senior Property Manager, Amy Doran as she has come to know and appreciate the standard we expect and has consistently met our expectations.
Because of the high demand for properties in Port Hedland, any renewal of the lease for our property has been dealt with quickly. Prospective tenants have come with their own special requests and these have been communicated to us. However, we have stated certain conditions for any new lease agreements and these conditions have been stuck to with the new tenants.
Amy and her team have regularly kept us up to date with progress of when our property was vacated and new tenants moving in. During periods when the property was vacated, it was an opportunity for some maintenance to be attended to, which was difficult to accomplish while tenants were living in the property. During this time it was also necessary to bring in service people to look after the pool and garden.
Inspections of the property were initially very poor and lacking in detail, but the standard of inspection has improved with photos and written information giving us regular updates on the current state of the property. When items are needing attention, action is taken, they organise the necessary people to attend and rectify the problems.
We are advised of the regular rent reviews and what is an acceptable rate for the area.
I am grateful to have such a dedicated manager in Amy and her team and can recommend Hedland First National for the way they have looked after us and our property.
Rohan Dempster NSW